Nature's Spa
SERVICE LIST
ABOUT THE SPA
GUIDE TO SERVICES
FREQUENTLY ASKED QUESTIONS
DETAILED MENU OF SERVICES

Phone: (830) 997-8615
Email:bonnie_fredericksburgherbfarm@yahoo.com

Frequently Asked Questions

What if I have special health considerations?
Please notify our Spa Consultants during the booking process if you have any medical/health issues or if you are pregnant. There are specific services which are not suitable for various medical conditions; therefore, we want to ensure your safety.

What should I bring to the Spa?
Robe and slippers are provided to wear. All amenities for hair and body care are provided. The items of importance are more what not to bring. Please leave cell phones, pagers and jewelry behind. Smoking is also prohibited.

Is there a minimum age?
Services are limited for guests under 18 and they must be accompanied by an adult. Please contact the Spa for specific details for your visit.

When should I arrive?
For your enhanced comfort and relaxation, we suggest that for most services you arrive 30 minutes prior to your treatment. It is advised to allow time to experience the infrared sauna before your Spa treatment.

What if I am late for my appointment?
Arriving late will limit the time of your service, thus lessening its effectiveness and your pleasure. Your treatment will end at the scheduled time to accommodate the next guest's scheduled appointment. The full value of your treatment will be applied.

Are there any services that require that I prepare ahead of time?
Most services on the menu only require that you come relaxed, yet there are a few that require some preparation.
• Exfoliating Services: To remove dry skin from the face or the body, it is advised to limit sun exposure ahead of time and to ensure proper protection afterwards. Please refrain from shaving within the day of your exfoliating service.
• Facials: It is advised for men to shave prior to the facial in a careful unhurried manner to avoid creating sensitivity. Contact lenses are advised to be removed prior to the facial.

What is the cancellation policy?
If you must reschedule or cancel your appointment, please notify the spa 24 hours before your scheduled appointment to avoid a 50% service fee. Group cancellations fall under contractual requirements.

What about payment and gratuities for Spa services?
We accept visa and mastercard or you may charge your spa service to your hotel bill. At the time of booking a credit card number is required to secure your reservation, yet payment will not be processed until check in. A 15-20% gratuity is recommended on the published treatment price.

What if I get hungry?
The Farm Haus Bistro at the Fredericksburg Herb Farm is just steps away and has health-conscious entrees available. Our therapists recommend not having lunch directly before receiving a treatment.

Will I be charged for facility usage?
Facility usage is complimentary with any treatment. Facility access (use of suana) is available for a $40 fee, please call to schedule an appointment.